• Hello, just a quick email to say a big thanks to you guys. David came out this morning to swap out our dead hot water cylinder with a new Rheem and it could not have gone smoother. He was friendly, communicative and very efficient. The whole thing was done in 90 minutes!  He made a very stressful situation very easy to deal with, so I just wanted to commend his work. I'll be back again the next time we need plumbing work, for sure!

    Alex, Slacks Creek
  • I had Steve here at my place this morning re plumbing my bathroom. I just had to tell you he did an amazing job - he was freindly, cheerful and completely efficient. His attitude and general work ethic was beyond reproach. The work he did was great, hence the prompt payment. He actually did beyond what he was asked to do and saw problems and solved them.

    Jan, Southport
  • "Just wanted to say a huge thank you for the service I received today. I think most people have got to a point where we just don't expect that kind of service anymore and it took me by suprise! From my first contact with your organisation, I have been dealt with promptly, you fit in with my agenda, instead of making me fit with yours, you were on time, and stuck to the quoted price. It was an absolute pleasure to do business with your organisation"

    Shirley, Logan Central
  • "I would just like to say how pleased I am with the service you guys provide. I had you out twice now both with no hassle at all to fit me in, specially the one I had today as I know you are busy and still managed to fit me in. I would recommend you to anyone who needed a plumber and will continue to use you in the future"

    Deb, Helensvale
  • "Many thanks for your prompt attention as always. Your tradesmen are professional, very helpful in explaining the pro's and con's, diligent and very courteous"

    John, Runaway Bay
  • "We would like to thank you all from the Receptionist, through to Bob and Robert. Especially Robert for doing such a great job and cleaning the premises so neat and tidy. We, and many other unit owners around us have had leaks in the past and we always seem to get 'cowboys' who have always ripped us of in the past. We will not hesitate to use your services again should the need arise and already have passed on your name to quite a few. Thank you again."  

    Claudi, Tweed Heads
  • "Just wanted to let you know how much I appreciate the service carried out by The Plumbing Doctor. I had Robert around this morning and I must say it is very rare these days to get a tradie with a work ethic like that. Shows up on time, actually explains what he is doing, gets the job done in next to no time and at a very good price! I hope I don't have another burst pipe anytime soon, but if I do, I know whom I'll be calling."

    Helmut, Southport
  • "Just wanted to send an email to say how good I thought your service was. We used on Friday and again this morning. Not only was the service very prompt, your office ladies were also really nice, and the plumber we had was excellent. He was very knowledgeable and fixed our drains and dunnies in no time. Thank you for your help, we will certainly use you again and recommend you to anyone who needs a plumber! I am so happy to have my ensuite back working again!"

    Roslyn & Danny, Mermaid Waters
  • "Your plumber James has just completed the job. I just wanted to say how efficient and polite he was. Will definitely use your service again. Thank-you."

    Loreta, BIggera Waters
  • "Dear Plumbing Team. On Friday June 29th, I called your office to attend to a plumbing issue I considered to be of an urgent nature. From the moment the telephone call was made until the task at hand was finally completed on Monday July 2nd, I found your company to be one of the preferred. I was most impressed with all aspects of the job. That is the manner in which my call for help was dealt with, giving me a sense of assurance that a plumber would be dispatched to my residence that very afternoon, which was in fact, not a fantasy. The plumber went about his task in a professional manner, telling me all along the way what he was doing and what the outcome/s may be. The Monday following, the job was completed also in a professional manner and I might add a great sense of relief on my part. Certainly not due to any complaint on my part, but more over the job was not as complicated or as involved as I had first thought. All I can say is, I have no hesitation at all in recommending your company to any other potential clients. I was shown empathy and treated in a manner that made one feel respected, rather than a sense of contempt." Yours most sincerely, Gordon

    Gordon, Ashmore
  • "Thank you. Steve and the Office staff were wonderful to deal with. Steve's approach to this job showed a professional knowledge and great communication skills. With many thanks."

    Ros, Robina
  • "Thank your for forwarding this through. I would like to say it was a great experience dealing with your team from start to finish. I have just moved up from Sydney and started a new property maintenance service business. I often have the opportunity to use the service of a plumber, or even just have the need to be able to refer a good plumber with confidence,  as ultimately all referrals reflect on the person making them. I look forward to developing a long and beneficial relationship."

    Shane, Mermaid Waters
  • "Thank you for attending to the blocked drain at Runaway Bay. I have been asked to let you know that the onsite contact person has said that the service from Steve was amazing. He was professional and she was very happy with how everything panned out to do with The Plumbing Doctor and Steve today. Thank you again for helping out."

    Kylie, Bundall
  • I would like to once again thank you and your team for the work you carried out at our premises  This is the third time I have used your Company and each time we have been extremely happy with the service This time, the plumber was so helpful with his information, answered many questions I had been trying to source out for months. He had all the latest equipment, which made the problem easier to rectify. What I like most about your company is, you are reliable, always turn up on time, the plumbers are always very polite, clean and get the job done expertly, and always leave the premises clean , the way it was when  they arrived. I have had dealings with a few local plumbers, and I found that most didn't care, and were Sharks in the bill department. At the Plumbing Doctor, you are told up front and your prices are very reasonable, I would never use any other plumbing service, and have recommended you to other self run Strata Units, who have used your service and have also been extremely Thanks again Julie and by the way, the cheque is in the mail.

    Claudi, Tweed Heads
  • Just wished to pass on that it was an absolute pleasure dealing with your company. The initial site inspection and quotation was managed very professionally. All of my questions were answered promptly and I was presented with good options from which to choose. The installation was completed as planned with no delays and your installation tech was again very professional and fully explained every step of the install and gave a very good instruction of the use of the new system.   Overall I think your operation excels at delivering a very high standard of customer service and I will not hesitate to recommend your company's services to family and friends in the future.    

    Greg, Maudsland
  •   I've always had a five star service from every member of your team. Everyone is always so friendly and super efficient. Thank you for always looking after us.  

    Laura & Nick, Broadbeach Waters

Testimonials

Just wished to pass on that it was an absolute pleasure dealing with your company. The initial site inspection and quotation was managed very professionally. All of my questions were answered promptly and I was presented with good options from which to choose. The installation was completed as planned with no delays and your installation tech was again very professional and fully explained every step of the install and gave a very good instruction of the use of the new system.   Overall I think your operation excels at delivering a very high standard of customer service and I will not hesitate to recommend your company’s services to family and friends in the future.

Greg, Maudsland

I would like to once again thank you and your team for the work you carried out at our premises  This is the third time I have used your Company and each time we have been extremely happy with the service This time, the plumber was so helpful with his information, answered many questions I had been trying to source out for months. He had all the latest equipment, which made the problem easier to rectify. What I like most about your company is, you are reliable, always turn up on time, the plumbers are always very polite, clean and get the job done expertly, and always leave the premises clean , the way it was when  they arrived. I have had dealings with a few local plumbers, and I found that most didn’t care, and were Sharks in the bill department. At the Plumbing Doctor, you are told up front and your prices are very reasonable, I would never use any other plumbing service, and have recommended you to other self run Strata Units, who have used your service and have also been extremely Thanks again Julie and by the way, the cheque is in the mail.

Claudi, Tweed Heads

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