Below are some of the most common questions people ask us.
If you can’t find the answer to your question please get in touch.
What does an emergency callout cost?
Here at The Plumbing Doctor we offer a great rapid response service. We have an after hours service fee that will be charged by the on-call plumber before they make their way to you. The service fee is applied to cover the overtime payment that is required to be paid to our employees. Once our plumber has viewed the issue, they will give you options and up front pricing for the work required. Please call our on-call plumber to discuss.
What qualifications do your plumbers have
All of our plumbers are qualified with current QBCC licenses.
Which brands do you use?
We only use the best reputable brands. We use Australian made products where possible and believe in supporting local.
Which areas do you service?
We service the Tweed Region, Northern Rivers and the Gold Coast up to Springwood. Listed Below are some of the suburbs we service. Nerang, Gilston, Highland Park, Worongary, Tallai, Advancetown, Bonogin, Mudgeeraba, Maudsland, Oxenford, Pacific Pines, Gaven, Helensvale, Upper Coomera, Coomera, Hope Island, Coombabah, Runaway Bay, Biggera Waters, Palm Beach, Arundel, Labrador, Carrara, Parkwood, Guanaba, Southport, Main Beach, Ashmore, Benowa, Bundall, Surfers Paradise, Broadbeach, Sanctuary Cove, Mermaid Beach, Mermaid Waters, Clear Island Waters, Merrimac, Miami, Robina, Nobby Beach, Varsity Lakes, Burleigh Heads, Tweed Heads, Banora Point, Bilinga, Tugan, Coolangatta, Kirra, Bilambil Heights, Bilambil, Currumbin, Currumbin Waters, Tweed Heads South, Terranora, Elanora, Tallebudgera, Tallebudgera Valley, Reedy Creek.